This blog presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general. Such an approach is characterized by:

• Integrating many disciplines –Strategy, Business Models, Enterprise Architecture, Processes, Analytics, Information Systems, software and hardware technologies—in generating detailed business designs that are aligned with and make operational stakeholders interests.
• Providing a hierarchical design methodology that allows managing the complexity of full enterprise design by starting with overall aggregated designs, which are then detailed by hierarchical decomposition.
• Basing designs on Business, Architecture, and Process Patterns that abstract and formalize the knowledge and experience generated from hundreds of business design cases in which the approach has been applied.
• Using formal constructs to model patterns and designs based on the BPMN notation, allowing simulation and eventual execution of the designs using BPMS and SOA technology.

The blog provides updates on the foundations of Business Engineering and presents plentiful evidence of its power by giving detailed real application cases, including very impressive results in private and public situations. In particular, a varied selection of cases of health services design are described in detail, including enterprise architecture design in private and public situations, hospital configuration design, resource planning processes design, and operating processes design. In all the health cases, solid empirical evidence is given about the benefits that can be generated by a well-founded design of their services.

We are including a new section in English in order that people which do not read Spanish can benefit from the ideas proposed in this blog.